You may return your Brinks Jewellers order within 30 days of receipt, in its' original condition.
We undertake to issue a full refund for all products that are returned as stated in the above.
Unwanted Goods - You have the right to cancel your order within a cooling off period of receiving the goods without giving a reason. This period begins the day after you receive your order and lasts for 7 days. If you wish to exercise this option we will refund the full value of your order within 30 days of cancellation. Unfortunately we will be unable to refund the cost of return postage to us.
Faulty Goods - if you find the goods you ordered to be faulty, you can request a refund in order to establish that there is something wrong with the goods. Where it is established that the goods are faulty, you will be refunded the full value of your order plus postage costs. You have a period of 7 days from receipt of the goods in which to reject the goods for a full refund.
This does not affect your statutory rights.
Assuming your return is as per these conditions we will issue a refund to you as soon as possible.
Please send your return to:
Brinks Jewellers, 56 School Road, Sale, Manchester, M33 7XE.
(please ensure you enclose all your details including the reason for return - if possible please enclose your original delivery note). We would advise you return your items to us via courier or a Recorded Delivery Service.
If you have any queries or questions, please do not hesitate to contact us.